FAQ

Hi there! Do you have a question that needs answering? You’re at the right place! Check out the FAQ below.

General Questions:

How can I stay in the know about new freebies, workshops, upcoming programs, and product launches?

The simplest and easiest way to stay in the know about anything new I’m working on is to join my newsletter. Never miss an update or freebie again! Enter your name and email below to be added!

I want to connect with you! How can I do that?

I’d love to connect with you too! You can find me on Teachers Pay Teachers (TpT), Facebook, Pinterest, and Instagram. Woo hoo!

What grade levels do you primarily create resources for?

You’ll find that the majority of my resources are designed for K-2 students. It’s important that all of my resources are differentiated, hands-on, and rigorous.

You can find resources for your specific grade level over at the shop.

Do you offer any memberships or programs?

Great news! I am developing a brand new teacher program right now. It will be launching in the fall of 2018. Be the first to know about any new information regarding the program by signing up here.

Do you offer free resources?

Oh yes! Have you heard of my *free* VIP Resource Library? If not, let me give you the inside scoop on this freebie goldmine. Get the details on how to join here!

I subscribed to your email list, but I’m not receiving emails. What should I do?

How frustrating! I’m sorry about that. My first suggestion is to check your spam or junk folder. Sometimes items that are not really spam end up in that folder. If you don’t find my emails there, try signing up again here. You may have accidentally entered in the wrong email address.

If those solutions don’t work, shoot me an email at support@lyndseykuster.com.

Do you offer giveaways on products or teacher resources?

Yes! I love running giveaways for teachers. I do them multiple times a year! To guarantee that you never miss a giveaway, be sure you subscribe to my newsletter and follow me on Facebook and Instagram.

Do you offer teaching advice or support?

Oh yes! You’ll find teaching advice, strategies, tips, and a good dose of real talk on the blog.

Looking for even more support? Join the wait list for my upcoming teacher program that will be launching in the fall of 2018. Click here to sign up.

Finally, I invite you to sign up to join my free, private collaborative VIP Facebook group where teachers ask questions, seek advice, and get inspired!

Do you offer in-person professional development workshops?

Most of the workshops or programs I have planned for 2018 will be available online. Professional development in your pajamas is coming to you soon, my friend!

This means I do not have much wiggle room in my schedule to accept many speaking engagements. However, if you are interested in having me present at your live event, organization, or school, please fill out the form here and I’ll get in touch with you shortly.

Questions about the free VIP Resource Library:

What is the VIP Resource Library?

I’m so glad you asked! The VIP Resource Library is where you’ll find every free resource I’ve ever created – in one convenient spot. All future freebies will be added to the library too – and you’ll get an email the moment new resources are added.

As a VIP, you’ll gain access to hundreds of pages of free comprehension, phonics, sight word, math, social studies, and STEM resources that you can immediately begin using in your classroom.

Click here to sign up for free.

Where can I sign up for the VIP Resource Library?

You can join for free by clicking here. If you already have an account, you can login here. If you need to reset your password for any reason, click here.

How often do you add freebies to the VIP Resource Library?

All the time! I try my best to add a new freebie to the VIP Resource Library every week.

Questions about TpT products:

Where can I find a link to your shop?

Right here!

I have a question or comment about a product in your store. How should I contact you?

If you have a technical question (example: file won’t open), please contact TpT’s Customer Support Team here. For all other questions about products, please contact me here. Thank you!

Have a technical question about a product?

Unfortunately I am unable to help with technical questions about products. However, TpT has a wonderful Customer Support Team that can help you. You can contact them here.

How can I earn credits to use towards future purchases?

You’ll definitely want to take advantage of this perk!

Here’s how it works:
After you make a purchase, rate and comment fairly on the product page of your purchased item. You need to do both to earn your credits. But you don’t have to rate and comment right away. You can do so after you’ve had a chance to use the product. Just return to the product page when you’re logged in to TpT.

For every dollar you spend on TpT, you’ll earn 1 credit! Every 20 credits you earn equals $1 to apply toward future TpT purchases.

To redeem credits: Once you’ve earned at least 20 credits, you’ll see the option to apply credits at checkout. When you are in your cart, look under the “Checkout” button and expand the “Redeem TpT Credits” section. To redeem your credits, enter in the number of credits you’d like to apply toward your order, and click “Apply.”

What’s your refund policy on your products?

My refund policy on products can be found here.

Note: Please understand that this refund policy only pertains to products purchased through TpT. This policy does not apply to any future non-TpT products. Thank you!

Can I let another teacher use one of my purchases?

If you want to share a resource for others to use, what you can do is buy additional licenses. All additional licenses in my shop are priced at a discount.

If you know that you’ll need more than one license when you’re purchasing, use the “Buy licenses to share” button from the product page to choose the number of licenses to add to your cart. You can also adjust the license amount from your cart before you check out.

FYI: If you’ve already made your purchase, you can still purchase additional licenses anytime from your My Purchases Page — you’ll see a green “Buy Additional Licenses” button next to each resource you’ve purchased.

How can I purchase multiple licenses?

Additional licenses are necessary when more than one teacher or “user” will be using the resource. For example if you want to buy a copy for your co-teacher, a colleague, or a friend — you’ll need one license for each person who will use it. The first license is sold at full price, and each additional license is discounted.

You can purchase additional licenses of a resource in a few different ways:

From the resource page — If you already know that you need more than one license of a resource while you’re shopping, you can add the number of licenses you need directly from the resource page. Rather than clicking “Add one to cart,” use the “Buy licenses to share” button.

From your cart — You can also adjust the number of licenses you want to purchase for each resource in your cart before you checkout. Just click “Edit” and adjust the number of licenses you need.

After you purchase — You can even come back and purchase additional licenses after you make a purchase. Next to each resource in your My Purchases list, you’ll see a “Buy Additional Licenses” option.

Do you sell to school districts?

Yes, if you are interested in purchasing products or bundles for your entire school district, please fill out the contact form here and I will be in touch with you shortly.

When do you have sales or discounts?

I offer sales and deep discounts on products at different times throughout the year. Be sure you’ve signed up for my newsletter so you never miss important sale information.

Guest blogging and book/product reviews:

Can I be a guest blogger on your site?

I’m so sorry, but I’m not accepting guest bloggers at this time.

Will you review or share my educational product or app with your audience?

I’m unable to review educational products or apps at this time. I greatly apologize. Thank you!

Will you review or share my children’s book or educational book for teachers with your audience?

No, I’m sorry. Unfortunately, I’m not currently looking to do any book reviews at this time. I greatly apologize. Thank you for your interest.

Got something else?

If I didn’t answer your question above, don’t fret. Just contact me here and I’ll be in touch with you shortly (within 24-48 hours). Thank you!